Frequently Asked Questions (FAQ)

Answers to the most common questions about orders, delivery and products

Wie können wir Ihnen helfen?

Answers to the most common questions about ordering, delivery and products

Step-by-step instructions for assembling our products

Information on shipping options, delivery times and tracking

Information on cancellation, returns and complaint processing

Overview of all accepted payment methods

Information on DGUV 108-007 Regalprüfung

As long as the goods have not yet been shipped, a change is often possible.

The invoice will be provided by e-mail after shipping.

Yes, we would be happy to advise you by phone at 0800-6900950.

Overview of all accepted payment methods

eProcurement, XRechnung and electronic procurement for business customers

Answers to the most common questions about orders, delivery and products

Information on revocation, returns and complaints handling

Step-by-step instructions for assembling our products

We are here for you

Information on shipping options, delivery times and tracking

Family business with over 90 years of industry experience

Our customer service will be happy to help you. Available Mon-Fri 8:30 am - 4:30 pm.