Contact
We are here for you
Wie können wir Ihnen helfen?
Live Chat
Our AI-powered chat answers your questions instantly. For more complex inquiries, you'll be connected directly with a team member.
Use the chat button at the bottom right of the page
Most questions are answered instantly!
Phone
0800 - 6900 950Free hotline from the German landline
We usually respond within 24 hours.
For faster help, we recommend our live chat
Location
To display the Google Maps map, please enable marketing cookies.
Open in Google Maps →Tip: For the fastest help, use our live chat. Our AI assistant answers most questions instantly and connects you directly with a team member if needed.
Frequently Asked Questions
When is customer service available?
Can I get advice by phone?
Further help topics
Overview of all accepted payment methods
eProcurement, XRechnung and electronic procurement for business customers
Answers to the most common questions about orders, delivery and products
Information on revocation, returns and complaints handling
Step-by-step instructions for assembling our products
We are here for you
Information on shipping options, delivery times and tracking
Family business with over 90 years of industry experience